Delivery Information

americana jacket recognizes the importance of fast and reliable shipping. We understand how crucial it is for customers to receive their purchased products in excellent condition, quickly and efficiently. That is why we have partnered with trusted courier services like FedEx and DHL, known for their timely deliveries.

We have a clear shipping policy in place to ensure prompt and efficient delivery of products to our customers. Below are the key features of this policy, designed to be easy to understand for everyone.

• americana jacket guarantees delivery to the customer’s address within 10–12 business days. This includes manufacturing time and dispatch from the warehouse if the product is not already in stock.

• An electronic purchase receipt is sent to the customer as soon as the order is confirmed.

• A tracking code is also provided, allowing the customer to monitor the progress of their order and know the exact expected delivery date.

• We have partnerships with courier companies such as UPS, DHL, and FedEx to provide shipping services to our customers.

• We do not deliver to APO or PO boxes. Please provide an accurate physical address along with the nearest landmark to ensure timely delivery of your order.

• If you have any questions after placing an order on our website, you can contact us at info@americanajacket.com for assistance.

• The 8–10 day delivery timeframe does not apply to custom jackets. Once a custom order is confirmed, we will notify the customer of the expected delivery timeframe for their made-to-order jacket.

• Delivery times for products ordered on our website are not guaranteed. Unforeseen circumstances may occasionally compel us to delay delivery.

International Shipping and Charges

americana jacket delivers products worldwide. Shipping is free for customers in the USA, UK, and Canada. Standard shipping charges apply to customers in other countries. Please check our website for shipping rates applicable to your country. A flat shipping rate applies to many countries; however, shipping costs may be higher for some countries in Eastern Europe, South America, and Africa.

Returns and Import Duties

If a customer exchanges a product due to poor fit, the shipping charges for returning the item to us must be borne by the customer. In some countries, import duties may be levied on goods imported from abroad. If this applies to your country, you are responsible for paying any such taxes or duties. Please review your country’s rules regarding import of goods above a certain value before placing an order on our website.